Privacy Policy Last revised on September, 2022

 

Introduction

We respect the privacy of our users (each, a “User” or “you“) and are committed to protect the privacy of Users who access or use our softwares and to this website (collectively, the “Services“).

This privacy policy (“Privacy Policy“) will help you understand what types of information we collect through the Services, how the Company uses it, and what choices you have. We encourage you to read this Privacy Policy carefully and use it to make informed decisions. 

Collection and Storage of Your Personal Information 

We collect and use the following types of information about you:

Non-personal Information

Non-personal Information is non-identifiable information that, when taken alone, cannot be used to identify you. As such, we are not aware of the identity of the user from which the Non-personal Information was collected.

We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. We also collect aggregate user data regarding your use and activity on our Services. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose.

For the avoidance of doubt, if we combine Personal Information with Non-personal Information (e.g. analytics data), the combined information will be treated as Personal Information as long as it remains combined.

Personal Information

Personal Information is information that identifies an individual or that may, with reasonable effort, identify an individual. We gather the following types of Personal Information:

  • Device Information: we may collect Personal Information from your device, such as geolocation data, IP address and other online identifiers (i.e. online data collected from User’s devices, applications and protocols which leave traces which may be used to identify Users).
  • Cookies and Other Tracking Technologies: we may use cookies and other information gathering technologies for a variety of purposes, such as providing us with information about how you interact with our Website. See more under the “Tracking Technologies” section in this Privacy Policy.

 

How We Use Personal Information 

In addition to the purposes listed herein, the Personal Information we collect is used for the following purposes:

  • Provision of the service – we will use the Personal Information you provide us for the provision and improvement of our Services.
  • sts – we may use your Personal Information when we believe it’s necessary in order to take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our Services and protect the rights and property of the Company, its users and/or partners. 
  • Enforcing of policies – we may use your Personal Information in order to enforce our policies, including but not limited to our End User License Agreement.
  • Compliance with legal and regulatory requirements – we may use your Personal Information to investigate violations, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process.
  • Process for other purposes for which we obtain your consent.

 

With Whom Do We Share The Personal Information We Collect?

We work with other companies who help us run our business (“Service Providers”). These companies provide services to help us store information (such as cloud storage companies), deliver customer support, process payments, monitor and analyze the performance of our Services, manage and contact our existing customers as well as sales leads, provide marketing support, provide fraud prevention services, and otherwise operate and improve our Services. These Service Providers may only process Personal Information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations.

Specifically, we do not permit our Service Providers to use any Personal Information we share with them for their own purposes or for any other purpose except in connection with the services they provide to us.

In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:

  • With our affiliated group companies;
  • With our resellers and other partners who may help us distribute the Services to Users;
  • In the event of a merger, sale, change in control, or reorganization of all our part of our business;
  • When we are required to disclose Personal Information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our service agreement, or as otherwise required to comply with our legal obligations; or
  • as you may otherwise consent from time to time.

Third-parties who we may share your Personal Information with will be required to meet our standards on processing information and security. The Personal Information we provide them will only be provided in connection with the performance of their function.

 

Why We Use Your Personal Information 

Please note that our legal basis for collecting and using your Personal Information will depend on the Personal Information collected and the specific context in which we collect it. We normally collect Personal Information from you only where: (a) we have your consent to do so, (b) where we need your Personal Information to perform a contract with you (e.g. to deliver the service you have requested), (c) where the processing is in our legitimate interests; or (d) where we are required to collect, retain or share such Personal Information under applicable laws. 

In some cases, we may need the Personal Information to protect your vital interests or those of another person.

Where we rely on your consent to process your Personal Information, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your Personal Information, you have the right to object.

If you have any questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us through the contact details available below.

Tracking Technologies

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies (“Tracking Technologies“). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve their performance, perform analytics, and customize your experience. 

There are various ways in which you can manage and control your Tracking Technologies settings. For example, you can change your preferences using our cookie settings tool (however, please note that this tool may only be available in certain jurisdictions). However, please note that certain features of the Services may not work properly or effectively if you delete or disable cookies. 

 

Your Rights 

Certain jurisdictions provide Users with certain statutory rights to their Personal Information. You may have the right to certain actions to your Personal Information such as:

  • To receive confirmation as to whether or not Personal Information concerning you is being processed, and access your stored Personal Information, together with certain supplementary information.
  • To receive Personal Information you directly volunteer to us in a structured, commonly used and machine-readable format.
  • To request rectification of your Personal Information that is in our control.
  • To request erasure of your Personal Information.
  • To object to the processing of Personal Information by us.
  • To request to restrict processing of your Personal Information by us.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to raise a complaint on how we have handled your Personal Information, you can contact us at the contact details available below.

If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.

For How Long Do We Retain the Personal Information We Collect?

We retain the Personal Information that we collect from Users for as long as needed to operate the Services and to provide our services to you and to comply with our legal obligations, resolve disputes and enforce our agreements (unless we are instructed otherwise). Retention periods will be determined taking into account the type of the Personal Information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused Personal Information at the earliest reasonable time. Under applicable regulations, we will keep records containing your Personal Information, account opening documents, communications and anything else as required by applicable laws and regulations. 

International Transfer 

Please note that our businesses, as well as our trusted partners and Service Providers, are located around the world. Any information that we collect (including your Personal Information) is stored and processed in various jurisdictions around the world (including in the United States), for the purposes detailed in this Privacy Policy. 

For EEA and UK residents, please note that some data recipients may be located outside the EEA or the UK. In such cases we will transfer your Personal Information only to such countries as approved by the European Commission or the UK Information Commissioner’s Office, as applicable, as providing adequate level of data protection, or enter into the legal agreements or other permissible methods to ensure an adequate level of data protection.

In other jurisdictions where the applicable laws impose limitation on cross-border transfers, we will use only the permissible methods to ensure an adequate level of protection of your Personal Information.

How Do We Safeguard Your personal information?

We take great care in implementing and maintaining the security of the Services and of your Personal Information. We employ industry standard procedures to ensure the confidentiality, integrity, and availability of our Users’ data, safety of your Personal Information, and prevent unauthorized use of any such information.

However, we cannot guarantee that hackers or unauthorized personnel will not gain access to Personal Information despite our efforts. You should note that by using our Services, your Personal Information will be transferred through third party infrastructures which are not under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you feel that your privacy was treated not in accordance with this Privacy Policy, please contact us directly through the contact details available below.

California Residents

This part of the Privacy Policy addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (Cal. Civ. §§ 1798.100–1798.199) and the California Consumer Privacy Act Regulations by the Attorney General (collectively, “CCPA“) and under the California Privacy Rights Act of 2020 (“CPRA“, together with the CCPA, “California DP Laws“).

What information we process

In the preceding 12 months, we have collected, and or disclosed the following categories of Personal Information:

Category of Personal Information Collected

Personal Information Collected

Categories of recipients to whom Personal Information was disclosed

Identifiers

IP address, MAC, UDID

Service Providers

Geolocation Data

Geolocation

Service Providers

Sources of Personal Information 

In the 12 preceding months, we have collected the above-mentioned categories of Personal Information from the following categories of sources:

  • Consumer directly.

Sale of Personal Information

We do not “sell” or “share” (as these terms are defined under the California DP Laws) any Personal Information.

User rights under California DP Laws

California DP Laws provide consumers with specific rights regarding their Personal Information. This section describes your rights under California DP Laws and explains how to exercise those rights.

Access to Personal Information 

You may request, up to two times each year, that we disclose to you the categories and specific pieces of Personal Information that we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting your Personal Information, the categories of Personal Information that we disclosed for a business purpose, any categories of Personal Information about you that we sold, the categories of third-parties with whom we have shared your Personal Information, and the business or commercial purpose for selling your Personal Information, if applicable.

Deletion Requests

You have the right to request that we delete any Personal Information collected from you and retained, unless an exception applies.

Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Information, unless an exception applies.

Right to Correction

You have the right to request that we rectify inaccurate information about you. 

Right to Opt-Out of Selling and/or Sharing of Personal Information 

In the event that we sell or share your Personal Information, you have the right to submit a request to opt-out of the sale or share of your Personal Information. You may change your decision at any time and permit us to sell your Personal Information.

After you opt-out, we may continue to share some Personal Information with our partners (who will function as our service providers in such instance) to help us perform business-related functions such as, but not limited to, providing the Services, ensuring that the Services is working correctly and securely, providing aggregate statistics and analytics and/or preventing fraud. 

Right to non-discrimination

You have the right to be free from any discrimination for exercising your rights under California DP Laws. Should you exercise any of your rights under the California DP Laws, we will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of services, based solely upon your request.  However, in some circumstances, for example where you have requested or consented to our Services that use your Personal Information to provide the service, we may not be able to provide a service if you choose to delete your Personal Information.

Exercising Your Rights

You can exercise your rights by submitting a verifiable consumer request to our physical address (as written below in the “Contact Us” section) or to our email address: [email protected]

Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Information.

The request must:

  • Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
  • We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us.  We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.  

Designating Agents

You can designate an authorized agent to make a request under California DP Laws on your behalf if:

  • The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
  • You sign a written declaration that you authorize the authorized agent to act on your behalf.

If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.

If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with California DP Laws.

Minors

We do not knowingly collect or solicit Personal Information from anyone under the age of majority (as determined under the applicable laws where the individual resides; “Age of Majority”).  By accessing, using or interacting with our Services, you certify to us that you are not under the Age of Majority. In the event that we learn that we have collected personal information from an individual under the Age of Majority without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Age of Majority, then please contact us through the contact details available below.

 

Links to Third Party Sites

The Services may contain links to other sites that are not under the Company’s control. These websites have their own policies regarding privacy. You are encouraged to review those policies before visiting such websites. The Company has no responsibility for linked websites, and it provides these links solely for the convenience and information of its Users.

 

Changes to the Policy 

We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy through this website. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

 

Contact Us 

If you have any questions about this Privacy Policy or any request with respect to your Personal Information, please contact us at [email protected]